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This paper is in the following e-collection/theme issue:

Scoping Review Protocols (293) Human Factors and Usability Case Studies (1093) Chatbots and Conversational Agents (802) Generative Language Models Including ChatGPT (865) AI Language Models in Health Care (278)

Published on in Vol 15 (2026)

This is a member publication of University of Nottingham (Jisc)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/93078, first published .
Empathy in AI for Health and Care Settings—Definition, Expression, and Measurement: Protocol for a Scoping Review

Empathy in AI for Health and Care Settings—Definition, Expression, and Measurement: Protocol for a Scoping Review

Empathy in AI for Health and Care Settings—Definition, Expression, and Measurement: Protocol for a Scoping Review

Authors of this article:

Alastair Howcroft1 Author Orcid Image ;   Steve Benford1 Author Orcid Image ;   Michel Valstar1, 2 Author Orcid Image ;   Holly Blake3, 4 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Alastair Howcroft   1 , BSc ;   Steve Benford   1 , PhD ;   Michel Valstar   1, 2 , PhD ;   Holly Blake   3, 4 , PhD

1 School of Computer Science, University of Nottingham, Nottingham, England, United Kingdom

2 BLUESKEYE AI Ltd, Nottingham, England, United Kingdom

3 Queen’s Medical Centre, School of Health Sciences, University of Nottingham, Nottingham, England, United Kingdom

4 NIHR Nottingham Biomedical Research Centre, Nottingham University Hospitals NHS Trust, Nottingham, England, United Kingdom

Corresponding Author:

  • Alastair Howcroft, BSc
  • School of Computer Science
  • University of Nottingham
  • Computer Science Building, Wollaton Road
  • Jubilee Campus
  • Nottingham, England NG8 1BB
  • United Kingdom
  • Phone: 44 0115 951 5151
  • Email: psyah9@nottingham.ac.uk